Terms of Service

Last Updated: September 22, 2026

Welcome to Ovelia. These Terms of Service govern your use of the Ovelia website and your purchase of products through ovelia.space.

By accessing our website or purchasing products from us, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

1. About Ovelia

Ovelia is an online fashion eyewear store established in 2022.

Our store offers fashion-focused eyewear, including Y2K-inspired, retro, blue light, oval, square, teardrop, and other contemporary eyewear styles.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not use our website to:

• Violate applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Introduce malicious software or harmful code
• Copy or misuse website content without permission
• Conduct fraudulent or deceptive activities
• Abuse or interfere with the shopping experience of other customers

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, colors may appear differently depending on your device, screen settings, lighting, or other display conditions.

Minor differences between product photographs and the physical product may occur.

4. Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable after purchase, we may contact you regarding an alternative solution or provide a refund for the unavailable item.

5. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or typographical mistakes.

If an order has been placed based on a clear pricing error, we may contact the customer before processing the order.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in situations involving suspected fraud, incorrect pricing, product availability issues, or inaccurate information.

If we cancel an order after payment has been processed, the applicable amount will be refunded.

7. Payment

Orders must be paid using the payment methods made available during checkout.

You agree to provide accurate and complete billing information when placing an order.

8. Shipping

Ovelia offers free worldwide shipping.

The standard estimated delivery timeframe is 7–10 days.

Delivery estimates may vary depending on destination, carrier conditions, customs processing, weather, holidays, or circumstances outside our reasonable control.

For additional information, please refer to our Shipping Policy.

9. Returns and Refunds

Ovelia provides free returns and refunds within 30 days, subject to our Return & Refund Policy.

Please review that policy before submitting a return request.

10. Intellectual Property

All content appearing on the Ovelia website, including but not limited to:

• Logos
• Brand names
• Product descriptions
• Images
• Graphics
• Website design
• Text
• Layout
• Marketing materials

may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without appropriate authorization.

11. Third-Party Services

Our website may use third-party services, applications, payment providers, analytics services, shipping providers, or other external platforms.

These third parties may operate under their own terms and privacy policies.

Ovelia is not responsible for the independent practices of third-party services outside our reasonable control.

12. Disclaimer

To the extent permitted by applicable law, Ovelia provides the website and its content on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Ovelia will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or products, except where such limitation is prohibited by applicable law.

Nothing in these Terms limits liability where such limitation is not legally permitted.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

15. Governing Law

These Terms are intended to be interpreted in accordance with applicable laws governing Ovelia and its operations, including applicable laws of British Columbia and Canada, subject to any mandatory consumer protection laws that apply to you.

16. Contact

For questions regarding these Terms of Service:

Ovelia
3961 Thirsk Rd
Campbell River, BC V9H 1H3
Canada

Email: support@ovelia.space
Phone: +1 (250) 898-7714